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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Networking | 5% | - Configure and set up Apple wireless networks for client access - Evaluate wired and wireless network connectivity problems |
| Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| File System | 5% | - Evaluate and isolate file system problems |
| Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Installation | 5% | - Evaluate and isolate OS X installation problems |
| iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Applications | 5% | - Evaluate and isolate application issues in OS X |
| Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. Jim purchased an app from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?
A) Open iTunes, click on "Purchased on the Mac App Store" in the Store, then install the app.
B) He must purchase the application again on the Mac A pp Store to install on the MacBook Pro.
C) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
D) Use Back to My Mac screen sharing to use the app on the iMac.
2. On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network Preferences? SELECT THREE.
A) Thunderbolt Bridge
B) Bluetooth
C) FireWire
D) Ethernet
E) Antenna
F) Wi-Fi
3. Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?
A) "When was the last time you used Time Machine to back up your files?"
B) "How many times did Time Machine complete an incremental backup of the files?"
C) "Have you seen the little spinning clock in the menu move?"
D) "In your Time Machine setup, did you exclude any system files?"
4. Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?
A) All content can be accessed because previous group members are instantly charged for all purchase.
B) No content downloaded while part of a family group can be accessed
C) All group member purchases can still be accessed.
D) Only free purchases can be accessed.
E) Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
5. William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?
A) -/Library/Desktop Pictures
B) /System/Library/Desktop Pictures
C) /System/Desktop Pictures
D) /Library/Desktop Pictures
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,D,F | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |
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