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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Planogram Compliance |
| Visit Execution | 23% | - Promotion Check and Promotion Details - Photo Capture and Survey - Inventory Check and Product Listing - Order Capture and Order Submission - Visit Tasks and Task Types - Visit Execution Process |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey - Configuration of Order Capture and Order Submission |
| Store Execution | 15% | - Store Survey and Feedback - Assortment Monitoring - Store Execution Process - Planogram Compliance |
| Visit Planning | 23% | - Visit Planning Process - Territory Management - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency |
| Admin and Configuration | 12% | - Mobile Configuration - Consumer Goods Cloud Data Model - Reports and Dashboards - User Setup and Permissions |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?
A. Assign a permission set for users who need to use Einstein to provide access to functionally
B. Upload a suppression data set for known competitor products so Einstein can avoid the detection
C. Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI
D. Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI
E. Build the model to be used and review its quality prior to deployment to support a positive first experience
Question 2
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
A. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
B. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
C. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
D. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
Question 3
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
A. All Survey invitations targeted to a contact or user
B. Survey invitations associated with the Retail Store
C. Survey invitations associated with the visit
D. All open Survey invitations
E. Survey invitations associated with the Store Primary Contact
Question 4
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
A. Retail Store Group
B. Custom Context
C. Inventory Count
D. KPI Type
E. Assessment Indicator Definition
Question 5
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?
A. Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
B. Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number
C. Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
D. Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
Solutions:
| Question 1 Answer: C,D,E | Question 2 Answer: B | Question 3 Answer: B,C,E | Question 4 Answer: A,E | Question 5 Answer: C |
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