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Salesforce Community-Cloud-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Experience Cloud Basics | 8% | - Terminology and concepts - Key features and functionality |
| Branding, Personalization, and Content | 15% | - Content management - Personalization techniques - Branding and styling |
| User Creation and Authentication | 13% | - Authentication options - User provisioning - Login and registration |
| Templates and Themes | 10% | - Theme configuration - Template selection and customization |
| Administration, Setup and Configuration | 25% | - Page and component configuration - Search configuration - Workspace configuration - Moderation and reputation |
| Sharing, Visibility, and Licensing | 17% | - External sharing model - Guest user visibility - License types and capabilities |
| Customization Considerations and Limitations | 7% | - Limits and limitations - Customization best practices |
| Adoption and Analytics | 5% | - User adoption strategies - Analytics and reporting |
Salesforce Certified Community Cloud Consultant (Community-Cloud-Consultant) — Questions Candidates Actually Ask
The Community-Cloud-Consultant exam, officially known as Salesforce Certified Community Cloud Consultant, is the Salesforce test that leads to the Salesforce Community Cloud certification at the Consultant level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Salesforce Certified Administrator, Salesforce Certified Platform Administrator.
The Community-Cloud-Consultant exam contains 65 (60 scored + 5 unscored) questions, and you have 105 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the PassExamDumps test engines are the most reliable way to build that rhythm.
The passing score for the Community-Cloud-Consultant exam is 65%, and the official registration fee is USD 200. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Salesforce Certified Administrator or Salesforce Certified Platform Administrator credential is a prerequisite.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://trailhead.salesforce.com/credentials/experiencecloudconsultant.
Yes. A free PDF demo of the Salesforce Certified Community Cloud Consultant questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding Community-Cloud-Consultant exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Salesforce Certified Community Cloud Consultant outline is organized into 8 domains. The first three are:
- Experience Cloud Basics — 8% of the exam
- Sharing, Visibility, and Licensing — 17% of the exam
- Administration, Setup and Configuration — 25% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
Salesforce Certified Community Cloud Consultant Sample Questions:
The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:
- A. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
- B. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
- C. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
- D. Placehotlink URLs to these topics in the header component
- E. Use the Featured Topics component to promote the topics related to these new articles
Correct Answer: B,C,E 🗳️
Your company requires to set up community access for bothcustomers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?
- A. Create one Community using Sharing Sets to control what members see
- B. Create two Communities, one Customer Community and one Partner Community
- C. Create a Community tailored to each region
- D. Create one Community and use page variations to control what members see
- E. Create one Community and build a lightning component that displays different content based on the users profile logging in
Correct Answer: D 🗳️
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?
- A. Assign Super User access to the CEO partner user on the Contact page
- B. Add a third role to the partner account hierarchy for the CEO partner user
- C. Make the CEO partner user the owner of the partner account
- D. Promote the CEO partner user to delegated admin on the partner account
Correct Answer: A 🗳️
What declarative Community Branding features are available in the Community Builder? [Pick 3]
- A. Custom Fonts
- B. Header Fonts
- C. Overlay Colour
- D. Accessibility Colours Selection
- E. Company Logo
Correct Answer: B,C,E 🗳️
Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?
- A. In the Community Builder site global settings page.
- B. In the Community Builder global search component properties.
- C. In the Community Management preferences page.
- D. In the Community Management search page.
Correct Answer: B 🗳️
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