HP HP2-B85 Exam : HP Imaging and Printing Sales Fundamentals Exam

HP HP2-B85 exam
  • Exam Code: HP2-B85
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Updated: Jul 31, 2026
  • Q & A: 84 Questions and Answers
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HP HP2-B85 Exam Syllabus Topics:
SectionObjectives
Topic 1: HP Services and Solutions Overview- Managed Print Services (MPS)
  • 1. Automated supplies replenishment
    • 2. Device monitoring and fleet management
      - Security and sustainability
      • 1. Secure printing features
        • 2. Environmental and sustainability benefits
          Topic 2: Supplies and Consumables- Original HP supplies value
          • 1. Page yield and reliability concepts
            • 2. Ink and toner cartridge technologies
              - Cost efficiency
              • 1. High-yield vs standard cartridges
                • 2. Cost per page (CPP) fundamentals
                  Topic 3: Customer Needs and Sales Fundamentals- Value-based selling approach
                  • 1. Total cost of ownership (TCO)
                    • 2. Productivity and efficiency benefits
                      - Identifying customer requirements
                      • 1. Home office printing needs
                        • 2. Small and medium business requirements
                          Topic 4: HP Imaging and Printing Portfolio Fundamentals- HP product categories
                          • 1. Printers and multifunction devices
                            • 2. Large format printing solutions
                              - Overview of HP printing solutions
                              • 1. Enterprise and office printing environments
                                • 2. Inkjet vs LaserJet technologies
                                  HP Imaging and Printing Sales Fundamentals Sample Questions:

                                  1. What is an important benefit of HP Instant-on Fuser technology?

                                  A) printing on continuous feed paper
                                  B) no paper curl
                                  C) significant energy savings
                                  D) simple cleaning cycle


                                  2. What is part of a consultative sales situation?

                                  A) short-term focus
                                  B) limited customer interaction
                                  C) long-term focus
                                  D) focus on the sale itself


                                  3. What is the expected trend for pricing of imaging and printing devices in future years?

                                  A) increasing
                                  B) stabilizing
                                  C) staying tied to inflation rates
                                  D) declining


                                  4. What is the key driver in a consultative type of sale?

                                  A) the product itself
                                  B) perceived customer benefits
                                  C) short-term planning
                                  D) salesperson's victory


                                  5. What is one objective of researching customer industries prior to making sales calls?

                                  A) to develop core expertise in the customer's industry
                                  B) to uncover contacts in related businesses
                                  C) to uncover industry secrets
                                  D) to develop an understanding of regulatory issues for that industry


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: D

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