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HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)

A) business process testing and reporting
B) intelligent agent and agentless monitoring integration adapters
C) streamlines processes through runbook automation
D) real user monitoring
E) cross-domain event tracking and management capability

2. What are the primary key differentiators for BSM 9.1 that set HP apart from its competitors? (Select two.)

A) Run-time Service Model (RTSM)
B) Service Intelligence Suite (SI)
C) Business Process Monitoring (BPM)
D) Heads-up Display Monitoring (HUDM)
E) Key Performance Indicators (KPI)

3. Which customer challenge does BSM Application performance management most specifically address?

A) inability to provide a holistic and cross-domain view of their entire IT infrastructure
B) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
C) inability to detect the root-cause of an application problem
D) need to develop a multi-screen monitoring view of the cross-domain infrastructure

4. Which question is best used to qualify a Systems Management opportunity?

A) How often does one team work on a problem and then realize another team worked on the same issue?
B) How do you handle Quality Assurance test management?
C) How often do customers complain about an application response time?
D) Are you looking to adapt to new initiatives like Cloud Computing?

5. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) SiteScope Intelligence Suite
B) Software Intelligence Suite
C) Synchronization Intelligence Suite
D) Service Intelligence Suite

Solutions: