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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies and Best Practices | - NPSP Configuration and Setup
| |
| Topic 2: Analytics | 5% | - Reporting and Insights
|
| Topic 3: Integration and Data Management | 15% | - Data Handling
|
| Topic 4: Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Topic 5: Solution Design | 20% | - Architecture Design
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.
What happens when a system administrator attempts to delete this Household Account record?
A) There is an error message because there are recurring donations associated with the Contacts in this Account.
B) The Household Account record is deleted.
C) There is an error message because there are closed/won donations associated with the Account record.
D) There is an error message because there are relationships associated with the Contacts in this Account.
2. A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?
A) Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
B) Set the Contact Role for individual Opportunities to Honoree.
C) In the New Donation entry screen populate the Honoree lookup field.
D) Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
3. A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?
A) Email Studio
B) Pardot
C) Salesforce Flow
D) List Emails
4. A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?
A) AppExchange
B) Trailblazer Community User Group
C) Salesforce.org website
D) Power of Us Hub Solution Exchange
5. Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers
A) Metrics
B) Virtues
C) Vision
D) Objectives
E) In Milestones
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A,C |
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