Microsoft Dynamics 365 Marketing Functional Consultant - MB-220

Microsoft MB-220 test insides dumps
  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • Updated: Jul 25, 2026
  • Q & A: 250 Questions and Answers
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About Microsoft Dynamics 365 Marketing Functional Consultant : MB-220 exam dumps

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Introduction to MB-220: Microsoft Dynamics 365 Marketing Exam

Microsoft MB-220 Exam is a certification exam that is conducted by Microsoft to validates candidate knowledge and skills of marketing principles and industry methodologies and best practices.

As a Microsoft Dynamics 365 Marketing expert, you are in charge of building brand awareness and responsible for configuring and expanding the core marketing application to include email marketing, setup, leads nurturing with personalized experiences, interactive customer journeys, LinkedIn integration, Landing Pages, Events, Voice of the Customer, segmentation and scoring, and maintaining General Data Protection Regulation(GDPR) compliance. This exam checks competency level on topics such as creating and managing marketing forms and pages, manage webinars. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Dynamics 365 Marketing

Skills measured
  • Create and manage marketing forms and pages (10-15%)
  • Configure Dynamics 365 Customer Voice (10-15%)
  • Manage events and webinars (10-15%)
  • Manage customer journeys (10-15%)
  • Manage segments and lists (10-15%)
  • Manage leads, contacts, and accounts (5-10%)
  • Configure marketing applications (20-25%)
  • Create and manage marketing emails (5-10%)
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Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

Microsoft MB-220 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Manage marketing channels25-30%- Create and manage marketing emails
- Manage text messages and push notifications
- Design and publish marketing pages and forms
Topic 2: Manage events and webinars10-15%- Integrate with webinar platforms
- Manage registrations and attendance
- Plan and configure events
Topic 3: Manage leads, contacts, and accounts1-5%- Create and manage records
- Implement lead scoring and qualification
Topic 4: Analyze insights and reports10-15%- Create and interpret reports and dashboards
- Measure campaign performance
Topic 5: Manage segments and preferences15-20%- Create and manage segments
- Manage subscription centers and preferences
- Manage consent and compliance
Topic 6: Manage customer journeys20-25%- Test, publish, and monitor journeys
- Implement automation and branching logic
- Design and implement journeys
Topic 7: Configure Dynamics 365 Customer Insights – Journeys10-15%- Configure application settings
- Configure integration with other services
- Configure forms, pages, and templates

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