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Salesforce Certified Slack Administrator Sample Questions:
1. You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)
A) Is this app available in the Slack App Directory?
B) Does the app meet data security policies for your organization?
C) Does the app connect with your HR system?
D) What are the external services or APIs the app is connecting to?
2. Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
A) Create workspaces for each department and sub-department in the company.
B) Create one workspace, where each product line sold has its own channel.
C) Create workspaces based on how information is shared, and where employees have one "primary" workspace where they spend 80% of their time.
D) Create workspaces for each product line sold, where each workspace is the "primary" workspace for the employee.
3. Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
A) The member must not be a Workspace Admin or Owner.
B) The member who is leaving the company must have left all channels.
C) The IdP must support deprovisioning via SCIM.
D) Each member's access must be set to expire after 90 days.
4. Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
A) Change the setting for join and leave messages, so they do not show in channels when employees come and go.
B) Change the invitations permission to require Workspace Admins/Owners approval.
C) Change the channel management permission for managing posting permissions in all channels to Everyone.
D) Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
5. At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
A) Any time. Workspaces created prior to domain claiming will be shut down automatically.
B) As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
C) Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
D) Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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