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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
SAP Certified - SAP Field Service Management Sample Questions:
What unique feature does Joule offer within the RISE methodology?
Choose the correct answer.
- A. Customizable ERP solutions
- B. Advanced Financial Reporting
- C. Generative AI-Powered Transformation
- D. 24/7 Expert Marketing Advice
Correct Answer: C 🗳️
What are some of the characteristics of assisted scheduling?
There are three correct answers.
- A. Assisted scheduling is triggered by the user or by an API call
- B. The scope and parameters for assisted scheduling can be completely tailored to the use case
- C. Assisted scheduling can work with custom optimization policies
- D. Assisted scheduling is triggered by a scheduled business rule
- E. The scope and parameters for assisted scheduling are largely pre-determined
Correct Answer: A,C,E 🗳️
What are the key components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
- A. Expert Guidance
- B. Business Marketing Strategy
- C. Integrated Toolchain
- D. Standardized Framework
- E. New Customer Acquisition System
Correct Answer: A,C,D 🗳️
What is the most common way to create master data in FSM?
Choose the correct answer.
- A. By integration with back-end systems
- B. By bulk upload with the Data Loader
- C. Manual creation in the Master Data module
Correct Answer: A 🗳️
In which cases can assignment duration prediction be used?
There are two correct answers.
- A. When creating efforts
- B. When using best matching technician
- C. When doing manual scheduling
- D. When using the planning widget
Correct Answer: B,D 🗳️
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