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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - Server platforms and templates - System Platform and WebLM licensing - Software installation and upgrade procedures |
| Features, Protocols & Interoperability | 15% | - Integration with Session Manager and third-party systems - SIP, H.323, and DCP protocols - Encryption and security settings - Shuffling, hairpinning, and media management |
| System Configuration & Administration | 30% | - Media gateways and circuit packs - IP endpoints, DCP, and SIP devices - SAT commands and system parameters - Trunk groups, signaling, and call routing |
| Maintenance, Monitoring & Troubleshooting | 10% | - Alarm monitoring and logging - Gateway and endpoint troubleshooting - Common fault isolation and resolution - Backup and restore procedures |
| CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - Voice mail features and call coverage - CM Messaging server installation - Mailbox and user provisioning |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When configuring the G450 Media gateway using the Gateway CLI interfaces which command would be used to view the serial number and software status?
A) Show G450
B) Show serial number
C) Show system
D) Print G450
2. Which statement describes the action to assure the CM_SurvRemoteEmbeded template was installed correctly?
A) From a browser, using the communication manager IP address, successfully log into the communication manager system management.
B) When monitoring the template installation workflow status, verify the message. "Wizard completed successfully" displays.
C) From a browser logged into the system Management console verify cm, bsm, and utility_server and application status is running
D) From a browser logged into communication Manager, Select administration > server (Maintenance)> server>Process Status. Click on view.
3. A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]
A) Verify that the TN2602 Media resources circuit pack has the correct IP settings.
B) Verify that the processor Ethernet mode is enabled in the Server.
C) Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
D) Set a static IP address on a laptop and see if the server can be pined
4. Which greeting should be received when you are calling the messaging Hunt group?
A) Please leave a message after the tone
B) Your call is being answered by Audix
C) Welcome to Audix
D) Welcome to messaging
5. Which three procedures are used to determine whether a gateway with a survivable remote server has lost its H.248 link (connection) to the main (Primary) servers? (Choose three)
A) Execute the SAT command List media-gateway from the remote survivable server, to determine whether the media gateway is registered with a survivable server
B) Execute the Communication Manager command display alarms, to see whether the Link Loss Delay timer has expired
C) Execute the SAT command status media-gateways, to determine which media gateways are not registered to the main server
D) Execute the Communication Manager command display alarms, to see whether the No Service Timeout Timer (NSTT) has expired
E) Execute the command status H.248 line from the remote gateway, to determine whether the link to the main server is active
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: C | Question # 5 Answer: A,B,C |
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