Salesforce Energy and Utilities Cloud Accredited Professional - AP-207

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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question 1

An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

A. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
B. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
C. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.
D. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

Question 2

A multinational energy company distributes energy to several countries with different tariffs. For their Energy and Utilities Cloud implementation, they want to allow each country only to have access to its respective price.
How can this be done with Industries CPQ?

A. One Price Book should be configured for each country, and Advanced Rules need to be configured to make the Price Book eligible only for its respective country.
B. One Price List should be configured for each country, and Advanced Rules need to be configured to make the Price List eligible only for its respective country.
C. One Price List should be configured for each country, and Context Rules need to be configured to make the Price List eligible only for its respective country.
D. One Price Book should be configured for each country, and Context Rules need to be configured to make the Price Book eligible only for its respective country.

Question 3

Which three features are included in the Energy and Utilities Cloud Console?

A. Customer 360 view
B. Rate Comparison
C. Multiple tabs, such as Overview.Biling. and Usage
D. Customer Story
E. Configuration options with significant coding

Question 4

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

A. Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
B. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.
C. Salesforce can send the updated information to the billing system in real-time or batch if it's required,
D. The billing system can query Salesforce every night to retrieve changes made to contacts.

Question 5

An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A. A Velocity Picklist can be configured and related to Produc12 object
B. A picklist field can be added to the Prodoct2 object
C. A picklist attribute can be configured and associated to each product individual^
D. A picklist attribute can be configured and associated to the base object type.

Solutions: